Cloud infrastructure access management startup Teleport today launched a new artificial intelligence-powered chat interface designed for DevOps teams to troubleshoot infrastructure problems more quickly and easily by chatting with their cloud environments.

Called Teleport Assist, the service allows DevOps teams to chat with their cloud environments, ask questions and give instructions in English to massive fleets of servers.

With the release, Teleport is attempting to address the issue wherein modern cloud environments are vast and complex, consisting of thousands of servers and other cloud resources, including databases, Kubernetes clusters, monitoring, logging and other DevOps tools. Each of these resources have different interfaces, authentication processes and languages, forcing DevOps teams to look up and gather data to connect to various other resources or write scripts for automation.

Beginning with SSH and bash, Teleport Assist allows DevOps teams to ask questions about the next steps and best practices enabling them to carry out tasks quickly and more efficiently. Teleport Assist converts prompts into SSH and bash commands that can be used throughout an organization’s infrastructure.

Use cases include troubleshooting common issues, with Teleport Assist suggesting commands and scripts based on an enterprise’s unique requirements to debug and resolve common issues plaguing infrastructures. It can be used to collect infrastructure details by interpreting natural language and generating commands to help DevOps teams more easily manage and access their cloud infrastructure. The service can also run generated commands, executing them after they have been reviewed and verified to ensure incorrect responses are not run through the system.

“We are using generative AI to help DevOps professionals do their job better and save time,” Ev Kontsevoy, co-founder and chief executive officer of Teleport, said ahead of the announcement. “Instead of writing bash and Ansible scripts, they can simply speak in English and Teleport Assist will translate it to the native language of the infrastructure components that are relevant to the query.”

The service has launched with SSH and bash support, but Teleport plans to add all other cloud resources, such as SQL databases and Kubernetes clusters, in future releases of Teleport Assist.

Teleport was last in the news in May when it launched Teleport 14, a new version of its platform designed to bolster security and minimize operational tasks for DevOps teams managing cloud infrastructure.

Michael Ferranti, chief marketing officer of Teleport, spoke with theCUBE, SiliconANGLE Media Inc.’s livestreaming studio, in March, when he discussed that with the many tools developers need to do their job, managing things the likes of login access and identity consolidation is still quite cumbersome:

Image: Teleport