Paul Gillin
Latest from Paul Gillin
Ansys supplements customer support with generative AI agent
Engineering simulation software vendor Ansys Inc. today announced a limited beta release of a multilingual, conversational, virtual assistant that uses generative artificial intelligence technology and runs across its portfolio. AnsysGPT was developed with OpenAI LLC’s ChatGPT technology on the Microsoft Corp. Azure cloud using Ansys public data. It can be used to answer technical questions ...
Groopit brings its ‘crowdsolving’ service to Salesforce
Groopit Inc. said its crowdsourcing service has been integrated with Salesforce Inc.’s customer relationship management software to enable sales leaders to harvest input from across their organizations. Groopit enables managers to gather data in real-time for the purposes of competitive intelligence, product feedback, customer insights and other purposes. Its platform is an underlying insight-sharing engine that ...
IBM misses on revenue but sees AI leading a new round of growth
IBM Corp., which is typically the first major information technology company to report earnings each quarter, today beat profit expectations and narrowly missed revenue forecasts in its fiscal first quarter but set an optimistic tone for the rest of the year. The company cited double-digit revenue growth in two strategic business areas — Red Hat ...
Qualtrics folds generative AI into its entire line of customer and employee feedback products
Qualtrics International Inc. today announced what it says is the most significant upgrade of its platform for collecting feedback from employees and customers in six years: a round of new artificial intelligence-based features that improve the quality of information gathered about customers and employees as well as responses to that input. The announcement of XM/os2 ...
Nasuni says it can restore millions of files hit by ransomware in seconds
Nasuni Corp., a provider of cloud file services, today added targeted restore capabilities to its Nasuni Ransomware Protection service that reduce investigation time and speed recovery. The company also said it has integrated its software with Microsoft Corp.’s Sentinel cloud-based security information and event management platform. Noting that distributed file shares create a greater vulnerability ...
Automox enlists ChatGPT to create scripts for endpoint device management
Automox Inc., the maker of a cloud-native platform for managing Windows, macOS and Linux endpoint devices, is adding generative artificial intelligence capabilities that enable users to create automation scripts using natural language. Automox’s service can store and execute scripts that perform hundreds of standard systems management tasks such as installing and uninstalling applications and patches, ...
Walmart goes all-in on generative AI – but with guardrails
The generative artificial intelligence feeding frenzy is just a few months old, but retail giant Walmart Corp. has been using the technology for years. The company unveiled its plans to build a conversational AI platform more than three years ago and was experimenting with generative and other forms of machine learning years before that. Its Converse conversational ...
ANALYSIS
Red Hat’s code restrictions draw mostly sympathetic response from open-source providers
Over the 30 years of its existence, Red Hat Inc. has cultivated a nice-guy image for its practice of releasing all the fruits of its software development efforts as open-source code for anyone to use. But over the past three weeks that image has taken a hit. The company’s decision last month to impose restrictions ...
LeanIX makes software-as-a-service renewals a team sport
LeanIX GmbH is adding a feature to its software-as-a-service management platform that gives organizations better insight into the state of their existing SaaS applications and the renewal terms associated with them so renewal decisions can be more informed. Renewals Board works much like the popular agile project management frameworks called Scrum and Kanban. It enables cross-functional ...
Verifiable reels in $27M to automate delay-ridden healthcare credentialing processes
Verifiable Inc., a startup that’s tackling the problem of the long lag times that bedevil the process of verifying the credentials of healthcare providers, said it has raised $27 million in Series B funding, bringing its total funding to $47 million. The company is addressing inefficiencies in healthcare administration costs, which make up about one-quarter ...